Workplace engagement is currently one of the biggest challenges for organizations undergoing cultural, digital, and labor transformations. The rise of artificial intelligence, the presence of Generation Z, and new work models are all factors that impact the daily operations of companies.

For internal communications teams, enhancing workplace engagement must be a top priority. In this article, we answer the most important questions about how to improve employee commitment in a dynamic and challenging environment.

A decisive turning point

Employee engagement plays a central role in all types of companies. Around the world, ongoing studies focus on this crucial topic.

Among the main concerns is the generational shift:

  • Generation Z and Millennials (Generation Y) no longer focus solely on their professional lives.
  • Remote work and workplace flexibility directly affect employee engagement.

At Oxean, as a corporate communications agency focused on both internal and external communications, we develop strategies to increase engagement and strengthen organizational culture.

Key statistics on employee engagement in companies

According to data published by Sociabble,

85% of employees do not feel engaged with their work. This figure highlights the scale of the current challenge. In addition, highly engaged teams generate 23% more profitability than those with low engagement.

This clearly shows the importance of investing in employee motivation strategies and talent retention.

Key factors to improve employee engagement

Recognition and motivation

Recognition is one of the most powerful drivers of employee commitment. It’s not always about financial rewards—often, symbolic gestures have a greater impact.

Examples of recognition that enhance engagement include:

  • Public mentions and expressions of gratitude

  • Internal ambassador programs

  • Awards aligned with the company’s values

It’s essential that recognition be genuine, frequent, and aligned with the organization’s culture.

What about training and development programs?

Training is another key pillar for improving employee commitment. Learning is no longer limited to traditional formats—now, it’s a continuous, agile process tailored to today’s work realities.

comunicación humana frente a inteligencia artificial emocional

Workplace engagement improving employee commitment

Today, microskills and short, segmented training sessions allow employees to gain new competencies in a short time, with immediate impact on their daily work.

Thus, investing in training offers a double benefit: it increases commitment and prepares the organization for future challenges.

Why should communication in companies be clear and assertive?

There are many reasons, but the main one is that communication is the heart of interaction between teams and individuals. When messages are unclear or poorly delivered, problems arise quickly:

  • Lack of motivation
  • Loss of trust
  • Issues between departments

A clear and assertive communication plan improves the organizational climate and strengthens trust—especially during critical moments like mergers or restructuring.

Organizational leadership based on empathy

Organizational leadership is another key driver of engagement. Leaders should:

  • Inspire trust
  • Communicate transparently
  • Embody the organizational culture

Leadership based on empathy and transparency improves engagement and aligns people with the company’s strategy. On the other hand, authoritarian or disengaged leadership tends to increase resistance to change and damage the internal work environment.

Organizational climate diagnosis

Carrying out a workplace climate diagnosis helps measure employee engagement and detect how employees feel, as well as identify areas for improvement in internal communication.

Benefits include:

  • Identifying conflict points

  • Designing strategies for cultural transformation

The diagnosis also helps reveal gaps between the stated and perceived culture, enabling targeted efforts to strengthen corporate identity through cultural transformation.

Tailored strategies for each organization

What really matters is having an approach that fits each company’s reality. Times are changing, and organizations must respond with concrete actions.

Essential elements of an effective workplace engagement strategy:

  • Empathy and connection with employees
  • Continuous workplace climate assessments
  • Clear internal communication
  • Recognition and inspiring leadership

When we talk about people, we’re talking about empathy, perception, and connection. To truly boost employee commitment, we need a human-centered approach that connects with individual needs and sees beyond the surface.

Once organizations implement these strategies effectively, they not only improve employee engagement but also see a positive impact on profitability, innovation, and adaptability in the face of market challenges. In this context, internal communication becomes more than just a channel—it becomes a strategic tool that connects organizational culture with employee commitment.

If your organization needs to improve employee engagement, we can design and implement the best strategies tailored to your needs. Let’s schedule a meeting and take the next step toward greater commitment and a stronger organizational culture—together.

Frequently asked questions