Since the beginning of the pandemic, we have carried out together with our client, Arcos Dorados, an internal communication plan based on information + emotional support.
What have we done so far?
- We’ve communicated the protocols established for each position and situation.
- We’ve distributed educative and graphic material for clear and effective communications.
- We’ve collaborated with the set-up of a specific telephone line for questions and comments.
“We seek not only to communicate the main healthcare guidelines to different audiences, but also to contain and advise both the employees at the restaurants and the office collaborators,” explains Román Druchas, consultant.
